How Do i Unfreeze My Kindle Paperwhite

How do I Unfreeze My Kindle Paperwhite?

When you start using the Kindle device, you might have experienced a frozen Kindle Paperwhite issue.

It freezes due to several reasons it is just like a device with a hard drive. Through this blog, we will help you in finding the reason behind the frozen screen. Most of the users of the Kindle have queries like how do I Unfreeze My Kindle Paperwhite. To get it to resolve you can take the help of the kindle customer support team who are always available to help you when you are in trouble. We can understand that it is quite impossible to handle if you do not have a technical background.

Troubleshooting steps to resolve the issue of the frozen screen of the Kindle Paperwhite

While reading an e-book you Kindle behaves strangely, then you must follow the below steps to fix the issue of the frozen screen.

  • You can restart your Kindle Paperwhite and to do that press and hold the start button for 30-40 seconds and then release it.
  • Now, your Kindle will get restart
  • A simple restart can fix all the technical problems most of the time.
  • No, doubt this is the easiest step but sometimes it also acts as a lifesaver.

Corrupted E-Book

While downloading or opening a new e-book, sometimes your Kindle screen gets freeze. It can be due to the changes that the new e-book is somehow corrupted. You need to delete that specific e-book. To do that follow the below instructions:

  • First, go to the Home Screen of the Kindle
  • Then click on the item option
  • Here you will see the option of Remove from device.
  • If you are using the sample, then you will have to select the Delete this sample option
  • By doing this, it will remove troublesome e-book and the sample from your Kindle Device.

After that, you will require to press and hold the power button from about 40-45 seconds so that you can restart your Kindle.

If you are a user of the 2nd Gen Kindle Paperwhite, then you will have to press and hold the power button for 10-15 seconds to reboot it.

Although, when your software of the kindle that is in use is not updated due to which it also freezes the screen. Then you need to check the installed software on the Kindle, if it is the old version then it will sure interrupt trouble you by displaying the frozen kindle Paperwhite issue. You Must upgrade the software of the Kindle to fix all the errors.

Various steps to repair the Frozen screen of the Kindle Paperwhite

Many people leave a query that how do I unfreeze My Kindle Paperwhite. And to clear the issue we have described various steps through which you can easily repair the bugs.

Check the Battery

You need to check and make sure your Kindle device should have at least a 30% battery when you try to reset the device. The battery should not drain while updating the device. Due to a lack of power, it shows this error also.

Reset the Kindle

You can press the reset button and then your kindle will get turned off and after it. You must do the boot up again to check it again.

Call at 1-845-470-0148 to fix the Kindle Frozen screen

If these above steps do not help you in unfreezing the Kindle Paperwhite then the only option left with you is to seek the online help from the Kindle support team who are always available to help you out when you are in trouble. They are available 24*7 hours throughout the year you can call them anytime.

Frequently Asked Questions

For Ereaders

To unfreeze the Kindle, you can hold the power button till the power dialog box got blank or it appears on the screen. You can continue by holding it for 40 seconds and then you can release it.

First of all, you can hold the power button for 20 seconds until the screen gets blank. Then you can power off your Kindle. After it, again hold on the power for 5 to 10 seconds to restart the device. It will probably fix the problem and then you can charge the device.

Sometimes, when the kindle freezes it can be due to the low battery. You can charge your kindle when it is low by connecting it to the power source. When you kindle gets charged you can try to reset your device by pressing and holding the power button.

If you want to do the hard reset then you can simply press and hold the power button for about 5 to 10 seconds and then after 10 seconds, you can see that your screen of kindle goes blank You should not get panic as it is a part of the restart. You can restart it by pressing the power button and then releasing it after 10 seconds.


Kindle Customer Services is an online third -party technical support service provider company. We offer valuable help in fixing the various technical issues related to Kindle. The images, brand names, trademarks, products that we use in our services are only for the referntial purposes. We, Kindle Customer Services have no affiliation with any other brand or the company unless we express such relationship specifically. Warranty, discounts and offers related to product are not of our concern. You can contact the prduct manufacturer regarding such help.